Shipping Policy


  •  1 Welcome to SEHERLY. We are committed to delivering your orders safely and conveniently across Pakistan.

    2. 🚚 Delivery Across Pakistan

    We currently offer FREE DELIVERY across Pakistan through trusted courier and logistics partners.

    Orders are carefully packed and dispatched to the address provided at checkout.

    3. ⏱️ Order Processing

    • Orders are normally processed within 1–2 working days after order confirmation.

    • Orders placed on weekends or public holidays may be processed on the next working day.

    • For Cash on Delivery (COD) orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.

    • Once your order has been dispatched, you will receive tracking information when available.

    4. 📦 Delivery Time

    Standard delivery usually takes approximately 3–7 working days after dispatch, with free shipping for eligible orders.

    Delivery times may vary depending on your location, courier service, weather conditions, public holidays, sales periods, or other circumstances beyond our control.

    Remote and hard-to-reach areas may require additional delivery time. Free shipping availability may vary for certain remote areas.

    5. 💰 Cash on Delivery (COD)

    We offer Cash on Delivery (COD) for eligible orders across Pakistan.

    With COD, you pay the courier when your order is delivered to you.

    Please make sure that your name, phone number, and complete delivery address are correct when placing your order.

    6. 💳 Online Payment

    Where available, SEHERLY may also offer online payment options at checkout.

    Payment methods displayed at checkout are subject to availability.

    7. 📍 Delivery Address

    Please provide a complete and accurate address, including:

    • Full Name

    • Mobile Number

    • House/Flat Number

    • Street/Area

    • City

    • Any useful delivery instructions

    SEHERLY is not responsible for delays or failed delivery caused by incorrect or incomplete customer information.

    8. 📞 Order Confirmation

    For certain orders, our team may contact you to confirm your order and delivery details.

    If we cannot confirm an order, we may delay or cancel its dispatch.

    9. 🔄 Failed Delivery

    If a courier attempts delivery and the customer is unavailable, unreachable, or provides an incorrect address, additional delivery attempts or charges may apply depending on the courier service.

    Repeated failed delivery may result in the order being cancelled.

    10. 📦 Damaged or Tampered Packages

    Please check the condition of your package when receiving it.

    If the package appears seriously damaged or tampered with, contact SEHERLY Customer Support as soon as possible and provide photographs or other relevant information.

    11. 🌧️ Delivery Delays

    Although we work with courier partners to deliver orders as quickly as possible, delays may occasionally occur because of:

    • Weather conditions

    • Public holidays

    • Courier delays

    • High order volumes

    • Road closures

    • Security or law-and-order situations

    • Incorrect or incomplete addresses

    • Other circumstances outside our control

    We appreciate your patience in such situations.

    12. 📦 Tracking Your Order

    Once your order has been dispatched, tracking details may be provided through the courier service.

    You can use the tracking information to follow your shipment's progress.

    13. 📞 Contact SEHERLY

    If you have any questions about your order or delivery, please contact SEHERLY:

    SEHERLY — Your Online Shopping Store in Pakistan

    We appreciate your trust and look forward to serving you.